Are you a friendly and energetic person, looking to make an impact in the hospitality sector? We invite you to be the welcoming face of our hotel! As a Receptionist, you will play a crucial role in ensuring our guests have memorable experiences.
Responsibilities:
- Greeting hotel guests and assisting them throughout the check-in and check-out process;
- Building and maintaining good relationships with guests, providing personalized service, promptly addressing requests, and handling any complaints;
- Managing reservations efficiently, answering phone calls, and taking messages in accordance with hotel policies;
- Increasing revenue through upselling and recommending our hotel’s amenities and services.
What we are looking for:
- Strong written and verbal communication skills both in Romanian and English;
- Excellent organizational abilities and communication skills;
- Availability to work shifts, including weekends and nights;
- Personal qualities: proactive, team-oriented, a positive attitude;
- Very good computer skills;
- Previous experience in hotels or similar environments is an advantage.
Apply today and start an exciting adventure in hospitality!